Shipping & Returns

Order Preparation

Orders are carefully checked and prepared before dispatch.
Our standard preparation target is generally within 1–3 business days
after successful payment confirmation.

Processing may take longer during high-volume periods, for customized
items or when additional quality control is required.

Shipment Tracking

When tracking information is available, it will be shared using the
contact details associated with your order.

International Orders

Delivery times vary according to destination, courier service and
customs procedures. Import duties, taxes or local charges may apply
depending on the destination country.

Returns

Please contact our client services team before returning an item.
Return eligibility may depend on the condition of the product,
customization, hygiene considerations and applicable consumer law.

Returned products must be sent with their original packaging and
accompanying items unless otherwise agreed by our support team.

Need Assistance?

For questions regarding delivery or returns, please contact us before
sending any item back.